OUR PROGRAMS
Four pathways.
One mission.
Every program runs for 12 months and includes a complete facilitation deck, participant workbook, and accountability structures built for implementation — not just ideas.
PROGRAM 01
Owners Group
Build Systems. Build Leaders. Build Legacy.
A high-level peer mastermind for independent automotive shop owners ready to lead with clarity, confidence, and intention. Full-day monthly sessions combining strategic leadership coaching, financial clarity, and peer mastermind — with members who have approved each other to be in the room.
This is where owners stop working in their business and start working on it.
$500/month + shared group expenses
Format & Structure
Session Type
Full-Day In-Person
Hours
9:00 AM — 5:00 PM
Frequency
1st Thursday Monthly
Membership
Peer-Vetted
Investment
$500/month + shared
Program Length
12 Months
Each session flows: Check-In & Growth Conversation → Skills Development & Strategic Focus → Lunch & Connection → Mastermind & Strategy Session
12-Month Session Topics
M01
Recruiting & Retention Strategies
M02
Customer Experience Excellence
M03
Financial Management & KPI Mastery
M04
Shop Culture Building
M05
Accountability Systems
M06
Leadership Development & Team Empowerment
M07
Team Communication & Conflict Resolution
M08
Marketing Strategy & Reputation
M09
Sales Process Optimization
M10
Technology Integration for Efficiency
M11
Expansion, Succession & Exit Strategy
M12
Mindset for High-Performance Leadership
PROGRAM 02
Managers Group
Leadership. Accountability. Performance.
For the leaders in the middle — service managers, shop managers, and leads who carry the culture and drive daily performance. Monthly virtual sessions with three in-person intensives woven in at months 4, 8, and 12.
Managers are often promoted because they’re great at the technical work. This program builds the leadership skills they were never taught.
$297/month + in-person mtg expenses
Format & Structure
Session Type
Virtual Monthly
Duration
2 Hours / Session
Meets
1st Wednesday Monthly
Intensives
Months 4, 8 & 12
Investment
$297/month + in-person
Program Length
12 Months
Tools included: Manager’s KPI Dashboard, Growth & Reflection Log, Quarterly Review Template. Optional 1:1 coaching add-on available.
12-Month Journey
★ = In-Person Intensive
M01
Lead from the Middle
M02
Communication That Drives Results
M03
Managing the Workflow
M04 ★
Operational Leadership Bootcamp
M05
Culture of Accountability
M06
Coaching for Performance
M07
Numbers That Tell a Story
M08 ★
Building High-Performance Teams
M09
Recognition, Retention & Motivation
M10
Conflict as Catalyst
M11
Leading Through Change
M12 ★
Manager's Mastery Retreat
PROGRAM 03
Leadership Lab
3 Books. 12 Months. Real Integration.
Instead of skimming multiple books superficially, participants go deep on three transformational leadership frameworks over 12 months, applying each one directly to real shop dynamics, real conversations, and real culture challenges.
The books are the spine — the real learning happens in the room. Each session: 90 minutes of teaching and discussion + 30 minutes of application and commitment-setting.
$197/month
Format & Structure
Session Type
Virtual Monthly
Duration
2 Hours / Session
Meets
3rd Wed & Thu Monthly
Curriculum
3 Books × 4 Months
Investment
$197/month
Program Length
12 Months
The 3-Book Curriculum
BOOK 1 · MONTHS 1–4
Multipliers
Liz Wiseman · Theme: Expanding Intelligence & Capability
M01
The Multiplier Mindset — Diminisher vs. Multiplier
M02
Talent Magnet & Liberator — attracting and freeing people
M03
Challenger & Debate Maker — stretch without overwhelm
M04
The Investor — ownership and accountability conversations
BOOK 2 · MONTHS 5–8
Leaders Eat Last
Simon Sinek · Theme: Culture, Trust & Safety
M05
Biology of Leadership — cortisol vs. oxytocin in shops
M06
Safety & Belonging — the Circle of Safety and what erodes trust
M07
Leadership & Responsibility — protecting the team
M08
Long-Term Culture — consistency, sustainability, profitability
BOOK 3 · MONTHS 9–12
The 5 Dysfunctions of a Team
Patrick Lencioni · Theme: Team Health & Accountability
M09
Absence of Trust — vulnerability in leadership
M10
Fear of Conflict — productive tension and NVC application
M11
Lack of Commitment — clarity vs. consensus, real buy-in
M12
Accountability & Results — peer accountability, measuring what matters
Program 04
Women in Gear
Confidence. Voice. Community.
Women in Gear is built on a simple truth: women in the automotive industry are navigating leadership in spaces that weren’t originally designed for them. This program creates a community where women can grow, be challenged, and be supported — with content that speaks directly to the experience of leading as a woman in this industry.
$97/month
Format & Structure
Session Type
Virtual Monthly
Duration
2 Hours (sometimes extended)
Community
Peer Support & Connection
Annual Events
Retreat + Conference
Investment
$97/month
Program Length
12 Months
12-Month Development Journey
M01
Understanding the Lens
M02
Strengths & Self-Trust
M03
The Voice of Leadership
M04
Pressure & the Stress Response
M05
Optimism as a Leadership Skill
M06
Psychological Safety & Trust
M07
Confidence & Imposter Feelings
M08
Boundaries & Energy
M09
Growth Through Discomfort
M10
Recognition & Positive Leadership
M11
Influence Without Authority
M12
Integration: Becoming the Leader You Intend to Be
Program 05 — New
Service Advisor
Development Program
A Comprehensive Growth System
A multi-format, ongoing professional development system designed specifically for service advisors. It combines personalized 1:1 coaching, structured group training, and immersive in-person experiences to create lasting change — in both people and business performance.
Most advisor training focuses on scripts, pressure tactics, and closing techniques. This program is different. It teaches advisors how to build genuine trust, communicate clearly, manage stress, and develop stronger customer relationships.
Pricing - TBD
"The result: higher ARO, better retention, improved CSI, and a healthier culture — driven not by hard sales, but by human connection."
What Advisors Gain
Communicate more clearly and confidently with customers and technicians
Build trust quickly and ethically — without pressure or manipulation
Handle difficult conversations and objections with calm and confidence
Regulate stress and avoid burnout in a high-pressure environment
Increase ARO through relationship-based selling, not scripts
Improve customer retention, referrals, and CSI scores
Develop leadership skills and a clear professional growth path
Program Offerings
Offering 01 · Most Personalized
1:1 Coaching
Personalized · Monthly Retainer · Sessions Based on Individual Need
Dedicated one-on-one coaching tailored to each advisor’s specific strengths, challenges, and goals. Includes direct analysis of actual phone calls and repair orders — real feedback on what’s actually happening on the floor.
- Monthly coaching sessions based on individual need and goals
- Phone call listening and analysis — real feedback on real conversations
- Repair order auditing — identifying missed opportunities and communication gaps
- Personalized development plan with measurable goals
- Progress tracking tied to shop metrics (ARO, retention, declined work, CSI)
Offering 02 · Community
Monthly Group Training
Virtual · Open Enrollment · 2 Hours on Zoom · Capped at 10 Participants
A live, intimate 2-hour virtual session on Zoom designed to build both skills and community. Each month introduces a new training topic drawn from the four core curriculum pillars, followed by a structured mastermind segment where every participant brings a real challenge.
- One live 2-hour Zoom session per month
- New training topic each month rotating through all four pillars
- Structured mastermind segment — every participant brings a current challenge
- Intimate format — capped at 10 participants
- Session resources and key takeaways shared after each meeting
Offering 03 · Cornerstone
Annual 3-Day Intensive
In-Person · Advisors Only · Once Per Year
Three days of immersive, in-person training and development designed to create deep, lasting transformation — the kind that doesn’t happen in a one-hour webinar. This is where culture shifts.
- Three full days of immersive, in-person training
- Deep dives into communication, EQ, sales psychology, and leadership
- Live coaching, role-play, and real-scenario practice
- Personalized action plan and 90-day follow-through framework
- Meals, materials, and workbooks included
Offering 04 · Ongoing
Ongoing Training Opportunities
In-Person & Online · As Scheduled
Additional training touchpoints throughout the year — workshops, masterclasses, online modules, and live events designed to reinforce learning and keep advisors engaged in their growth.
- Online self-paced modules and micro-trainings
- Live virtual workshops on targeted topics
- In-person pop-up trainings and regional events
- Resource library: templates, scripts, frameworks, and tools
- Community access for ongoing peer connection and support
Four Curriculum Pillars
01
Communication & Conflict Resolution
Active listening and customer-centered conversation Delivering difficult news with clarity and empathy handling objections without pressure Phone communication and trust-building
02
Leadership & Professional Growth
Ownership mindset and personal accountability Time management and workflow discipline Leading without a title Career path clarity and long-term vision
03
Relationship-Based Sales & Customer Trust
Psychology of trust and customer decisions Presenting recommended work with confidence Building long-term loyalty and referrals Communication quality and shop revenue
04
Emotional Intelligence & Stress Management
Identifying personal stress triggers Emotional regulation under pressure Maintaining empathy and professionalism Building resilience and sustainability
The first cohort is now forming.
If you’re ready to invest in your advisors — and in the long-term health and performance of your team — reach out to schedule a discovery conversation.